Terms of Service

Last updated: 10 September 2026

Template — not yet legal advice. A starting draft for an Australian service business. Replace every [bracketed] field and have it reviewed by a legal professional before you publish.

1. About these terms

These Terms of Service govern your use of [website URL] and any services provided by The Ascend Collective, The Ascend Collective Group Pty Ltd (ABN 21 688 634 817) (“we”, “us”, “our”). By using this website or engaging our services, you agree to these terms.

2. Our services

We provide marketing, sales and growth services and programs, including the Authority Accelerator, Growth Engine and Execution offerings, along with free resources, a podcast and other content. The specific scope, deliverables and fees of any paid engagement are set out in a separate agreement or order form between you and us.

3. Payments & billing

Program fees are as stated at the point of sale (for example, $250 or $500 per week for the relevant program) or in your service agreement. [State billing frequency, payment method, and what happens on late or failed payment.] All fees are in AUD and [include/exclude GST — confirm].

4. Cancellations & refunds

[Set out your cancellation notice period, how to cancel, and your refund policy.] Nothing in these terms limits your rights under the Australian Consumer Law, which may entitle you to remedies that cannot be excluded.

5. Your responsibilities

To get results from our services you agree to participate, provide accurate information, and implement or approve work in a reasonable time. Our services depend in part on your input and cooperation.

6. No guarantee of results

We bring proven methods and real effort, but we do not and cannot guarantee specific financial results. Any figures, case studies or examples on this site are illustrative and are not a promise of your results, which depend on your market, effort and circumstances.

7. Intellectual property

All content, frameworks, templates and materials we provide remain our intellectual property (or that of our licensors). You may use them for your own business but may not resell, republish or redistribute them without our written permission.

8. Confidentiality

Each party agrees to keep the other’s non-public business information confidential and to use it only for the purpose of the engagement.

9. Limitation of liability

To the maximum extent permitted by law, our liability arising from these terms or our services is limited to [the fees you paid us in the preceding [X] months]. We are not liable for indirect or consequential loss. Nothing here excludes liability that cannot be excluded under law.

10. Privacy

Our handling of your personal information is described in our Privacy Policy.

11. Changes to these terms

We may update these terms from time to time. The current version will always be on this page, with the “last updated” date above. Continued use of the site or services means you accept the updated terms.

12. Governing law

These terms are governed by the laws of New South Wales, Australia, and the courts of that jurisdiction have exclusive jurisdiction.

13. Contact

Questions about these terms? Email us at [contact email] or write to [business address].